Microsoft support call after 10 years

An American received a call from the Microsoft department support for problem he had 10 years ago



On January 8 this year, Brian, a young American, was notified by his parents that someone from the department of support of Microsoft was looking for him, in order to find out if the issue regarding his computer was resolved.
Intrigued, not only because Microsoft does not call for any problem, but that was searched at home parents, which no longer lived for years, Brian, as it relates in his blog , initially thought it was about someone who claimed it was from Microsoft, wanting to find out who knows what information, a kind of phishing by phone.
Once he verified the telephone number that the people who were calling left to his parents, saw that really belongs to Microsoft, began to think of moments in which he appealed to this support. It was about 3 times in the past 10 years, last 2 cases were resolved the day after the call. Then he remembered the first time had a problem with his PC - something about Windows 95 - and call to Microsoft, while still living with his parents, not received any reply.
Then he realized that the date on which he called Microsoft 10 years ago was on January 7 1998. And he found a possible explanation for the call 10 years later. Likely someone from the support office wrote in the database that the client had to be called the next day, that is on 08/01/98, but accidentally wrote 08/01/08. Where the telephone call of more than 10 years.

If the story is not a farce, and the author insisted that was not, certainly is a very funny, but also very strange story.